IxDA were nice enough to have me speak at their latest meetup on how we do personas at Atlassian. We had just done a huge refresh of them, not only their content but also the very form that they take, so that they were more useful for everyone.
I’m finally home after day 1 of Oz IA 2009, and absolutely knackered. What. A. Day. The presentation content was as diverse and interesting as the program suggested, but for me the greatest highlight was the meeting of minds of so many IAs.
First up was Matt Hodgson’sThe Evolution of the Agile IA. Matt took us through a rollicking ride with where IA has come from, where it’s at now with the emergence of agile methodology, and where it’s going. One of the things I took from his messages about IA and agile was that in some ways we as IAs are already practicing some degree of agile without even knowing it; taking the big step into agile and leaving waterfall behind shouldn’t be too much of a pain.
I was up second, presenting on Guiding the way to living greener: how psychology helped IA for a new government website. I got some great feedback after it, including some requests for more information about how the ‘concierge’ model manifests itself in the various user interfaces used in the livinggreener.gov.au website. It was always going to be tricky to include the principles aspects of the presentation along with the applied aspects. I erred on the side of principles, given that the focus was on how motivational psychology can contribute to IA design. Maybe next time I would focus more on the UI aspects!
‘The Concierge’ interaction model – answer question and offer even more
Personas are partners
Other highlights of the day:
Non-stop supply of fantastic real barista-served coffee – Single Origin, no less. I think I had 5? Stopped counting… Oz IA, you have spoiled me for any and all conferences in future.
Non-stop supply of fruit juice cocktails. Wanting to hold on to my masculinity, I didn’t indulge in this aspect of the conference much. But dayam, muddled mint and watermelon tastes good.
Stamford Interactive’s war stories of the pleasures and pains of being involved in a massive government intranet redesign project. Girls, I felt your pain.
Suze Ingram’s lightning-paced but highly entertaining review of prototyping tools. Expression Blend and Axure came up pretty well. I won a demo access pass to one of the online prototyping tools… no idea which one, now! But full points to Ian Stalvies, who won a fresh spanking new copy of Axure, for getting the trivia question right about the capital of Brazil (or somewhere like that).
Last and definitely not least: I have never seen so much twittering in all my freaking life! It was quite weird to see so many laptops open with people having one eye on the speaker and one eye on tweetdeck. Extra extra weird to see my own tweets retweeted on other people’s screens.